National Occupational Classification, TEER 2
NOC 12201: Insurance adjusters and claims examiners
Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. Below are the main duties, all 39 job titles it covers, what it means for Express Entry and what it pays in each province.
Updated
- Official NOC 2021 data
- Job Bank wages
What is NOC 12201?
NOC 12201 is the code for insurance adjusters and claims examiners in the National Occupational Classification (NOC) 2021. Job titles in this group include adjuster, claims examiner, claims representative and insurance adjuster. It is a TEER 2 occupation (usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role), so it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. The Job Bank median wage across Canada is $35.00 an hour.
- NOC code
- 12201
- TEER
- 2: College diploma or apprenticeship of 2+ years
- Broad category
- Business, finance and administration occupations
- Express Entry
- Skilled (TEER 0 to 3)
- Category draws
- None
- Median wage
- $35.00 an hour
Job titles under NOC 12201
Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.
Main job titles
- adjuster
- claims examiner
- claims representative
- insurance adjuster
All 39 job titles in the NOC index
adjuster, adjuster - insurance, adjuster trainee - insurance, automobile claims technical adjuster, casualty insurance adjuster, claims adjuster - insurance, claims approver - insurance, claims consultant, claims examiner, claims examiner - insurance, claims investigator, claims investigator - insurance, claims representative, claims representative - insurance, disability claims examiner - insurance, disaster relief claims adjuster - insurance, field adjuster - insurance, fire insurance adjuster, freight adjuster - insurance, group life claims examiner - insurance, health and dental claims examiner - insurance, insurance adjuster, insurance inspector, liability adjuster - insurance, loss examiner - insurance, marine claims adjuster - insurance, marine insurance adjuster, medical claims assessor - insurance, motor vehicle claims adjuster - insurance, production examiner, property adjuster - insurance, public adjuster - insurance, railroad claims adjuster - insurance, settlement management associate, settlement specialist, staff adjuster - insurance, telephone adjuster - insurance, trainee adjuster - insurance, workers' compensation adjuster - insurance.
Also included in this group
- production examiner
Main duties of NOC 12201
This group performs some or all of the following duties:
Insurance adjusters
- Investigate circumstances surrounding insurance claims to determine validity of claim
- Inspect automobile, home or other property damage
- Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
- Determine amount of loss or damages covered by insurance policies
- Negotiate settlement of claims
- Prepare adjustment reports.
Insurance claims examiners
- Review, examine, calculate and authorize insurance claims investigated by insurance adjusters
- Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage
- Ensure claims are valid and settlements are made according to company practices and procedures
- Consult lawyers, doctors or other relevant individuals to discuss insurance claims
- Approve automobile, fire, life, disability, dental or other insurance claims.
Employment requirements
- Completion of secondary school is required.
- A bachelor's degree, college diploma or some post-secondary education or Several years of experience as a clerk in the claims department or other general insurance experience is required.
- Several years of on-the-job training and completion of insurance industry courses and training programs are required.
- Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.
Additional information
- Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance adjusters and claims examiners to professional recognition as a Chartered Insurance Professional (CIP), and with additional university courses, as a Fellow Chartered Insurance Professional (FCIP).
Is NOC 12201 eligible for Express Entry?
Yes for the programs that need skilled work: TEER 2 is in the TEER 0 to 3 range IRCC accepts.
| Program or draw | NOC 12201 |
|---|---|
| Federal Skilled Worker Program | Counts as skilled work (TEER 0 to 3) |
| Canadian Experience Class | Counts as skilled work (TEER 0 to 3) |
| Federal Skilled Trades Program | Not a listed trade |
| Occupation category draws (2026) | Not on any occupation list |
| French-language proficiency (category draw) | Open to any occupation with NCLC 7 in French |
Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.
How much does NOC 12201 pay?
Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.
| Area | Low | Median | High |
|---|---|---|---|
| Canada | $22.56 | $35.00 | $52.20 |
| Newfoundland and Labrador | $21.25 | $30.00 | $47.58 |
| Prince Edward Island | $17.31 | $32.45 | $39.01 |
| Nova Scotia | $21.54 | $31.48 | $45.13 |
| New Brunswick | $18.00 | $30.00 | $39.56 |
| Quebec | $24.10 | $32.97 | $49.45 |
| Ontario | $21.43 | $35.00 | $53.85 |
| Manitoba | $18.87 | $24.00 | $43.02 |
| Saskatchewan | $22.26 | $34.13 | $45.95 |
| Alberta | $24.04 | $34.71 | $48.08 |
| British Columbia | $29.00 | $40.96 | $53.57 |
Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.
Using NOC 12201 duties on your resume
Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.
For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 12201 as you write.
- Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
- Use the job title your employer used, even if the NOC title is different.
- Keep immigration details such as your NOC code and permit type off the resume.
Turn my duties into a resume Free to start, no card.
Where this information comes from
Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.
Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.
Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.
Frequently asked questions
What is the NOC code for a adjuster?
NOC 12201, Insurance adjusters and claims examiners, a TEER 2 occupation in NOC 2021.
What TEER is NOC 12201?
TEER 2. Usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role. The TEER is the second digit of the code. See all TEER categories.
Is NOC 12201 eligible for Express Entry?
Yes. As a TEER 2 occupation it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. You still have to meet every other requirement, and your duties must match the NOC description.
Is NOC 12201 in an Express Entry category-based draw?
No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.
How much does NOC 12201 pay in Canada?
The Job Bank median across Canada is $35.00 an hour, with most wages between $22.56 and $52.20. Pay varies by province: see the table above.
Where is the official description?
On the Statistics Canada and ESDC NOC site: search 12201 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.
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CVMaple turns the work you did into a Canadian resume: the right format, strong bullets and the keywords Canadian applicant tracking systems look for.
More on NOC codes and Canadian resumes
- NOC Code Finder: Describe your duties and get your NOC 2021 code, TEER and Express Entry eligibility. Free.
- NOC Codes Canada: Full List: All 516 NOC 2021 codes with their TEER, duties and wages.
- TEER Categories Explained: What TEER 0 to 5 means, which count for Express Entry, and every job in each one.
- Express Entry Category Draws: NOC Codes: Every NOC code on the 2026 healthcare, STEM, trades, education and other lists.
- Canadian Resume Examples by Job: Real examples for cashiers, caregivers, trades, tech, students and more.
- Newcomer Resume Guide: Turn international experience into a resume Canadian employers understand.