National Occupational Classification, TEER 2
NOC 42201: Social and community service workers
Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. Below are the main duties, all 110 job titles it covers, what it means for Express Entry and what it pays in each province.
Updated
- Official NOC 2021 data
- Job Bank wages
What is NOC 42201?
NOC 42201 is the code for social and community service workers in the National Occupational Classification (NOC) 2021. Job titles in this group include Aboriginal outreach worker, addictions worker, child and youth worker and community development worker. It is a TEER 2 occupation (usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role), so it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class, and IRCC lists it for the healthcare and social services category draw. The Job Bank median wage across Canada is $26.00 an hour.
- NOC code
- 42201
- TEER
- 2: College diploma or apprenticeship of 2+ years
- Broad category
- Occupations in education, law and social, community and government services
- Express Entry
- Skilled (TEER 0 to 3)
- Category draws
- Healthcare and social services
- Median wage
- $26.00 an hour
Job titles under NOC 42201
Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.
Main job titles
- Aboriginal outreach worker
- addictions worker
- child and youth worker
- community development worker
- community service worker
- crisis intervention worker
- developmental service worker
- drop-in centre worker
- family service worker
- group home worker
- income maintenance officer - social services
- life skills instructor
- mental health worker
- rehabilitation worker - social services
- social services worker
- veteran services officer
- welfare and compensation officer
- women's shelter supervisor
- youth worker
All 110 job titles in the NOC index
Aboriginal centre coordinator, Aboriginal outreach officer - social services, Aboriginal outreach worker, addictions worker, addictions worker - compulsive gambling, case aide - social services, certified return-to-work coordinator - disability management, certified return-to-work facilitator - disability management, child and youth worker, child life specialist, child welfare worker, child-care worker (except day care), community and social services worker, community animator, community centre coordinator, community centre worker, community counsellor - social services, community development worker, community liaison worker, community mental health worker, community organization worker, community rehabilitation worker, community service worker, community services officer - social services, community worker, correctional program officer, crisis intervention worker, detention home worker, development service worker, developmental service worker, disability management worker, drop-in centre worker, drug addiction worker, eligibility coordinator - social assistance, eligibility coordinator - welfare, exceptional-child-care worker (except day care), family service worker, financial assistance officer - social assistance, financial assistance worker - social services, group home operator, group home worker, halfway house supervisor, halfway house worker, help centre supervisor - social services, hostel coordinator, hostel outreach worker, income maintenance officer - social services, independent living instructor, intellectual disabilities worker, itinerant support service worker, life coach, life skills coach, life skills instructor, meals-on-wheels worker, mental health proctor, mental health support worker, mental health worker, Native centre coordinator, Native community worker, Native outreach officer - social services, Native outreach worker, neighbourhood worker - social services, neuro-linguistic programming coach, peer support worker, personal skills development instructor - social services, psychological assistant, registered social service worker, rehabilitation officer - social services, rehabilitation service worker, rehabilitation worker - social services, residence coordinator - group home, residential counsellor - group home, return-to-work coordinator - disability management, return-to-work facilitator - disability management, settlement worker - community services, shelter supervisor - social services, shelter workshop supervisor, social aid officer, social animator, social assistance officer, social rehabilitation officer, social rehabilitation technician, social rehabilitation worker, social services assistant, social services volunteer coordinator, social services worker, social welfare officer, special education technician - social and community services, street outreach worker, streetworker - social services, substance abuse worker, supervised access worker, transition home worker - social services, transition house worker - social services, veteran services officer, veterans' affairs field officer, volunteer manager, welfare and compensation officer, welfare organization supervisor, welfare worker, women's centre coordinator - social services, women's centre program supervisor - social services, women's centre supervisor - social services, women's shelter supervisor, women's shelter supervisor - social services, youth development coordinator, youth hostel coordinator, youth services worker, youth worker, youth worker - social services.
Also included in this group
- residential counsellor - group home
Main duties of NOC 42201
This group performs some or all of the following duties:
- Review client background information, interview clients to obtain case history and prepare intake reports
- Assess clients' relevant skill strengths and needs
- Assist clients to sort out options and develop plans of action while providing necessary support and assistance
- Assess and investigate eligibility for social benefits
- Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
- Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning
- Participate in the selection and admission of clients to appropriate programs
- Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
- Meet with clients to assess their progress, give support and discuss any difficulties or problems
- Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
- Advise and aid recipients of social assistance and pensions
- Provide crisis intervention and emergency shelter services
- Implement and organize the delivery of specific services within the community
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
- Mobilise and coordinate volunteer resources and activities for a range of organizations such as human service agencies, health care facilities, arts and sports centres, etc.
- May maintain program statistics for purposes of evaluation and research
- May supervise social service support workers and volunteers.
Employment requirements
- Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
- Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
- Social service workers may be required to be a member of a provincial regulatory body in some provinces.
Additional information
- Progression to professional occupations in social services, such as family and marriage counsellors, social workers, and probation and parole officers, is possible with additional training and experience.
Is NOC 42201 eligible for Express Entry?
Yes for the programs that need skilled work: TEER 2 is in the TEER 0 to 3 range IRCC accepts.
| Program or draw | NOC 42201 |
|---|---|
| Federal Skilled Worker Program | Counts as skilled work (TEER 0 to 3) |
| Canadian Experience Class | Counts as skilled work (TEER 0 to 3) |
| Federal Skilled Trades Program | Not a listed trade |
| Healthcare and social services occupations (category draw) | On the eligible list |
| French-language proficiency (category draw) | Open to any occupation with NCLC 7 in French |
Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.
How much does NOC 42201 pay?
Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.
| Area | Low | Median | High |
|---|---|---|---|
| Canada | $19.00 | $26.00 | $36.06 |
| Newfoundland and Labrador | $17.00 | $24.86 | $34.71 |
| Prince Edward Island | $20.00 | $27.00 | $33.00 |
| Nova Scotia | $18.29 | $23.32 | $33.27 |
| New Brunswick | $18.00 | $23.08 | $32.85 |
| Quebec | $19.27 | $26.59 | $36.00 |
| Ontario | $19.79 | $26.50 | $37.23 |
| Manitoba | $16.00 | $21.00 | $36.34 |
| Saskatchewan | $17.31 | $23.08 | $33.33 |
| Alberta | $18.00 | $24.23 | $37.21 |
| British Columbia | $21.00 | $27.00 | $35.00 |
| Yukon | $25.00 | $30.00 | $44.62 |
| Northwest Territories | $16.70 | $32.00 | $45.75 |
| Nunavut | $22.00 | $35.00 | $51.00 |
Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.
Using NOC 42201 duties on your resume
Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.
For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 42201 as you write.
- Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
- Use the job title your employer used, even if the NOC title is different.
- Keep immigration details such as your NOC code and permit type off the resume.
Turn my duties into a resume Free to start, no card.
Where this information comes from
Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.
Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.
Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.
Frequently asked questions
What is the NOC code for social service worker?
NOC 42201, Social and community service workers, a TEER 2 occupation.
What TEER is NOC 42201?
TEER 2. Usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role. The TEER is the second digit of the code. See all TEER categories.
Is NOC 42201 eligible for Express Entry?
Yes. As a TEER 2 occupation it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. You still have to meet every other requirement, and your duties must match the NOC description.
Is NOC 42201 in an Express Entry category-based draw?
Yes. IRCC’s 2026 list puts it in the healthcare and social services category. You need at least 12 months of full-time work (or the same part-time) in it within the past 3 years.
How much does NOC 42201 pay in Canada?
The Job Bank median across Canada is $26.00 an hour, with most wages between $19.00 and $36.06. Pay varies by province: see the table above.
Where is the official description?
On the Statistics Canada and ESDC NOC site: search 42201 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.
Your duties fit. Now show employers.
CVMaple turns the work you did into a Canadian resume: the right format, strong bullets and the keywords Canadian applicant tracking systems look for.
More on NOC codes and Canadian resumes
- NOC Code Finder: Describe your duties and get your NOC 2021 code, TEER and Express Entry eligibility. Free.
- NOC Codes Canada: Full List: All 516 NOC 2021 codes with their TEER, duties and wages.
- TEER Categories Explained: What TEER 0 to 5 means, which count for Express Entry, and every job in each one.
- Express Entry Category Draws: NOC Codes: Every NOC code on the 2026 healthcare, STEM, trades, education and other lists.
- Canadian Resume Examples by Job: Real examples for cashiers, caregivers, trades, tech, students and more.
- Newcomer Resume Guide: Turn international experience into a resume Canadian employers understand.