National Occupational Classification, TEER 2

NOC 62010: Retail sales supervisors

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). Below are the main duties, all 42 job titles it covers, what it means for Express Entry and what it pays in each province.

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All NOC codes

  • Official NOC 2021 data
  • Job Bank wages

What is NOC 62010?

NOC 62010 is the code for retail sales supervisors in the National Occupational Classification (NOC) 2021. Job titles in this group include department store supervisor, head cashier, liquor store supervisor and produce department supervisor. It is a TEER 2 occupation (usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role), so it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. The Job Bank median wage across Canada is $22.00 an hour.

NOC code
62010
TEER
2: College diploma or apprenticeship of 2+ years
Broad category
Sales and service occupations
Express Entry
Skilled (TEER 0 to 3)
Category draws
None
Median wage
$22.00 an hour

Job titles under NOC 62010

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Main job titles

  • department store supervisor
  • head cashier
  • liquor store supervisor
  • produce department supervisor
  • rental service supervisor
  • retail sales route supervisor
  • telemarketing supervisor

All 42 job titles in the NOC index

bakery supervisor - supermarket, cage supervisor - casino, cashier supervisor - retail, chief canvasser - retail, customer service supervisor - retail, delicatessen supervisor - food store, delivery person supervisor, department store supervisor, department supervisor - retail, display design supervisor, display designers supervisor, door-to-door sales supervisor, door-to-door salesperson supervisor - retail, food store supervisor, front end supervisor - retail, grocery clerk supervisor, head cashier, key holder - retail store, liquor store supervisor, meat department supervisor, newspaper delivery persons supervisor, newspaper sales supervisor, newspaper salesperson supervisor, night crew leader - retail store, price marker supervisor - retail, produce department supervisor, rental service supervisor, retail sales route supervisor, retail store department head, retail store supervisor, sales clerk supervisor, sales supervisor, sales supervisor - retail, stock clerks supervisor - retail, stock supervisor - retail, subscription sales team leader, supermarket department supervisor, supervisor - retail, telemarketer supervisor, telemarketing services supervisor, telemarketing supervisor, telephone sales clerk supervisor.

Main duties of NOC 62010

This group performs some or all of the following duties:

  • Supervise and coordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments and the return of merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff and monitor and report on performance
  • Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
  • May perform the same duties as workers supervised
  • May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

Employment requirements

  • Completion of secondary school is usually required.
  • Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is usually required.

Additional information

  • Progression to management positions in retail trade is possible with additional training or experience.

Is NOC 62010 eligible for Express Entry?

Yes for the programs that need skilled work: TEER 2 is in the TEER 0 to 3 range IRCC accepts.

NOC 62010 and Express Entry
Program or drawNOC 62010
Federal Skilled Worker ProgramCounts as skilled work (TEER 0 to 3)
Canadian Experience ClassCounts as skilled work (TEER 0 to 3)
Federal Skilled Trades ProgramNot a listed trade
Occupation category draws (2026)Not on any occupation list
French-language proficiency (category draw)Open to any occupation with NCLC 7 in French

Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.

How much does NOC 62010 pay?

Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.

NOC 62010 wages by province and territory
AreaLowMedianHigh
Canada$16.55$22.00$36.06
Newfoundland and Labrador$16.00$19.71$30.00
Prince Edward Island$16.50$21.35$31.25
Nova Scotia$16.50$20.19$30.54
New Brunswick$15.75$20.00$31.73
Quebec$16.60$22.00$35.00
Ontario$17.60$21.50$38.46
Manitoba$16.00$21.75$35.90
Saskatchewan$15.35$20.67$37.50
Alberta$17.00$22.00$35.90
British Columbia$17.90$24.00$35.00
Yukon$19.65$27.79$37.05
Northwest Territories$16.77$25.22$42.85
Nunavut$19.45$22.93$32.00

Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.

Using NOC 62010 duties on your resume

Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.

For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 62010 as you write.

  • Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
  • Use the job title your employer used, even if the NOC title is different.
  • Keep immigration details such as your NOC code and permit type off the resume.

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Where this information comes from

Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.

Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.

Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.

Frequently asked questions

What is the NOC code for retail supervisor?

NOC 62010, Retail sales supervisors, a TEER 2 occupation.

What TEER is NOC 62010?

TEER 2. Usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role. The TEER is the second digit of the code. See all TEER categories.

Is NOC 62010 eligible for Express Entry?

Yes. As a TEER 2 occupation it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. You still have to meet every other requirement, and your duties must match the NOC description.

Is NOC 62010 in an Express Entry category-based draw?

No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.

How much does NOC 62010 pay in Canada?

The Job Bank median across Canada is $22.00 an hour, with most wages between $16.55 and $36.06. Pay varies by province: see the table above.

Where is the official description?

On the Statistics Canada and ESDC NOC site: search 62010 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.

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