National Occupational Classification, TEER 5

NOC 65210: Support occupations in accommodation, travel and facilities set-up services

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. Below are the main duties, all 26 job titles it covers, what it means for Express Entry and what it pays in each province.

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  • Official NOC 2021 data
  • Job Bank wages

What is NOC 65210?

NOC 65210 is the code for support occupations in accommodation, travel and facilities set-up services in the National Occupational Classification (NOC) 2021. Job titles in this group include baggage porter, banquet porter, bellhop and cruise line passenger attendant. It is a TEER 5 occupation (usually a short work demonstration and no formal education), so it does not count as skilled work for Express Entry. The Job Bank median wage across Canada is $20.80 an hour.

NOC code
65210
TEER
5: Short work demonstration, no formal education
Broad category
Sales and service occupations
Express Entry
Not skilled
Category draws
None
Median wage
$20.80 an hour

Job titles under NOC 65210

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Main job titles

  • baggage porter
  • banquet porter
  • bellhop
  • cruise line passenger attendant
  • facilities porter
  • hotel doorkeeper
  • hotel guest services attendant
  • luggage attendant
  • room flipper
  • showcase installer
  • train service attendant

All 26 job titles in the NOC index

audiovisual helper, baggage handler, baggage master, baggage porter, banquet porter, bellhop, car supplier - railway, cruise line passenger attendant, display installer, door person - hotel, facilities porter, hotel doorkeeper, hotel guest services attendant, lobby porter, luggage attendant, passenger service attendant - railway, port redcap, redcap, room flipper, room porter, ship passenger attendant, showcase installer, skytrain attendant, sleeping car attendant, sleeping car porter, train service attendant.

Main duties of NOC 65210

This group performs some or all of the following duties:

Guest service attendants and baggage porters

  • Carry luggage for hotel guests, escort incoming guests to their rooms
  • Check rooms to ensure they are in order
  • Offer information regarding features of rooms, services of hotel and points of interest
  • Assist guests with special needs
  • Attend to group arrivals and departures
  • Receive and deliver items and messages for guests
  • Handle guest complaints and requests and maintain luggage storage areas.
  • Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.

Ship and train service attendants

  • Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
  • Carry luggage for passengers aboard ships.
  • Ensure customer satisfaction and comfort.

Facilities workers

  • Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
  • Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
  • Assist with installation of audiovisual equipment and help in resolving problems during use
  • May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Employment requirements

  • Some secondary school education may be required.

Is NOC 65210 eligible for Express Entry?

Not for the main Express Entry programs, which need TEER 0, 1, 2 or 3 work. TEER 5 jobs can still lead to permanent residence through some provincial and other programs, so check each program's own list.

NOC 65210 and Express Entry
Program or drawNOC 65210
Federal Skilled Worker ProgramDoes not count (TEER 5)
Canadian Experience ClassDoes not count (TEER 5)
Federal Skilled Trades ProgramNot a listed trade
Occupation category draws (2026)Not on any occupation list
French-language proficiency (category draw)Open to any occupation with NCLC 7 in French

Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.

How much does NOC 65210 pay?

Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.

NOC 65210 wages by province and territory
AreaLowMedianHigh
Canada$16.07$20.80$29.33
Nova Scotia$16.50$23.50$29.43
Quebec$17.00$21.35$28.00
Ontario$17.60$19.25$26.76
Manitoba$16.07$27.26$33.02
Alberta$15.00$18.20$26.08
British Columbia$18.00$23.50$37.02

Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Employment Insurance Survey Data). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.

Using NOC 65210 duties on your resume

Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.

For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 65210 as you write.

  • Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
  • Use the job title your employer used, even if the NOC title is different.
  • Keep immigration details such as your NOC code and permit type off the resume.

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Where this information comes from

Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.

Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.

Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.

Frequently asked questions

What is the NOC code for a baggage porter?

NOC 65210, Support occupations in accommodation, travel and facilities set-up services, a TEER 5 occupation in NOC 2021.

What TEER is NOC 65210?

TEER 5. Usually a short work demonstration and no formal education. The TEER is the second digit of the code. See all TEER categories.

Is NOC 65210 eligible for Express Entry?

Not for the Federal Skilled Worker Program, the Canadian Experience Class or the Federal Skilled Trades Program, which need TEER 0 to 3 work. Some provincial nominee programs and other pathways accept TEER 5 jobs.

Is NOC 65210 in an Express Entry category-based draw?

No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.

How much does NOC 65210 pay in Canada?

The Job Bank median across Canada is $20.80 an hour, with most wages between $16.07 and $29.33. Pay varies by province: see the table above.

Where is the official description?

On the Statistics Canada and ESDC NOC site: search 65210 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.

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