National Occupational Classification, TEER 4

NOC 64313: Ground and water transport ticket agents, cargo service representatives and related clerks

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. Below are the main duties, all 48 job titles it covers, what it means for Express Entry and what it pays in each province.

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All NOC codes

  • Official NOC 2021 data
  • Job Bank wages

What is NOC 64313?

NOC 64313 is the code for ground and water transport ticket agents, cargo service representatives and related clerks in the National Occupational Classification (NOC) 2021. Job titles in this group include bus ticket agent, cargo customer service representative - railway, counter service agent - railway and railway passenger agent. It is a TEER 4 occupation (usually a high school diploma or several weeks of on-the-job training), so it does not count as skilled work for Express Entry. The Job Bank median wage across Canada is $21.20 an hour.

NOC code
64313
TEER
4: High school or several weeks of training
Broad category
Sales and service occupations
Express Entry
Not skilled
Category draws
None
Median wage
$21.20 an hour

Job titles under NOC 64313

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

Main job titles

  • bus ticket agent
  • cargo customer service representative - railway
  • counter service agent - railway
  • railway passenger agent
  • railway reservations clerk
  • reservations clerk - cruise line
  • ticket agent (except airline)

All 48 job titles in the NOC index

baggage agent - railway, baggage agent (except airline), baggage clerk (except airline), bookings clerk - railway, bookings clerk - wholesale travel, bookings clerk (except airline), bus ticket agent, cargo customer service representative - bus line, cargo customer service representative - marine shipping, cargo customer service representative - railway, check-in agent (except airline), client service representative - bus line, counter clerk (except airline), counter sales agent - railway, counter sales agent (except airline), counter service agent - railway, counter service agent (except airline), customer sales and service agent (except airline), customer service agent - bus line, customer service representative - bus line, freight agent - railway, freight agent (except airline), luggage checker (except airline), passenger agent - railway, passenger agent (except airline), railway express agent, railway passenger agent, railway reservations clerk, reservations agent - cruise line, reservations agent - railway, reservations agent (except airline), reservations clerk - cruise line, reservations clerk - wholesale travel, reservations clerk (except airline), sales agent - railway, ship cargo agent, station agent - railway, stowage clerk, ticket agent - bus line, ticket agent - cruise line, ticket agent - transit station, ticket agent (except airline), ticket and customer service clerk (except airline), ticket and information clerk (except airline), ticket clerk - railway, ticket clerk (except airline), transit station ticket agent, transportation agent (except airline).

Main duties of NOC 64313

This group performs some or all of the following duties:

Ticket agents

  • Answer customer inquiries, quote fares and assist clients in planning travel times and routes
  • Reserve seats for tour companies, travel agencies, wholesalers and the general public
  • Issue tickets, handle cash transactions and check baggage
  • Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
  • Cargo service representatives
  • Quote fare and rates for cargo shipment
  • Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
  • Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
  • Trace lost or misdirected passenger baggage or cargo shipment.

Employment requirements

  • Completion of secondary school is usually required.
  • Up to 10 weeks of training may be provided.

Additional information

  • Ticket agents and cargo service representatives may perform the same duties depending on the size and location of the operations.
  • Progression to supervisory positions is possible through experience.

Is NOC 64313 eligible for Express Entry?

Not for the main Express Entry programs, which need TEER 0, 1, 2 or 3 work. TEER 4 jobs can still lead to permanent residence through some provincial and other programs, so check each program's own list.

NOC 64313 and Express Entry
Program or drawNOC 64313
Federal Skilled Worker ProgramDoes not count (TEER 4)
Canadian Experience ClassDoes not count (TEER 4)
Federal Skilled Trades ProgramNot a listed trade
Occupation category draws (2026)Not on any occupation list
French-language proficiency (category draw)Open to any occupation with NCLC 7 in French

Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.

How much does NOC 64313 pay?

Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.

NOC 64313 wages by province and territory
AreaLowMedianHigh
Canada$16.50$21.20$30.55
Nova Scotia$16.50$20.82$29.70
New Brunswick$16.00$18.84$23.00
Quebec$16.10$21.34$30.00
Ontario$17.60$21.00$31.00
Manitoba$16.25$20.00$33.00
Alberta$16.50$21.19$32.07
British Columbia$18.00$23.34$30.55

Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Employment Insurance Survey Data). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.

Using NOC 64313 duties on your resume

Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.

For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 64313 as you write.

  • Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
  • Use the job title your employer used, even if the NOC title is different.
  • Keep immigration details such as your NOC code and permit type off the resume.

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Where this information comes from

Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.

Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.

Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.

Frequently asked questions

What is the NOC code for a bus ticket agent?

NOC 64313, Ground and water transport ticket agents, cargo service representatives and related clerks, a TEER 4 occupation in NOC 2021.

What TEER is NOC 64313?

TEER 4. Usually a high school diploma or several weeks of on-the-job training. The TEER is the second digit of the code. See all TEER categories.

Is NOC 64313 eligible for Express Entry?

Not for the Federal Skilled Worker Program, the Canadian Experience Class or the Federal Skilled Trades Program, which need TEER 0 to 3 work. Some provincial nominee programs and other pathways accept TEER 4 jobs.

Is NOC 64313 in an Express Entry category-based draw?

No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.

How much does NOC 64313 pay in Canada?

The Job Bank median across Canada is $21.20 an hour, with most wages between $16.50 and $30.55. Pay varies by province: see the table above.

Where is the official description?

On the Statistics Canada and ESDC NOC site: search 64313 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.

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