NOC 12011: Supervisors, finance and insurance office workers

What is NOC 12011?

NOC 12011 is the code for supervisors, finance and insurance office workers in the National Occupational Classification (NOC) 2021. Job titles in this group include accounts payable supervisor, accounts receivable supervisor, bank clerks supervisor and billing supervisor. It is a TEER 2 occupation (usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role), so it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. The Job Bank median wage across Canada is $34.73 an hour.

NOC code

12011

TEER

2: College diploma or apprenticeship of 2+ years

Broad category

Business, finance and administration occupations

Express Entry

Skilled (TEER 0 to 3)

Category draws

None

Median wage

$34.73 an hour

Job titles under NOC 12011

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the public and private sectors.

Main job titles

• accounts payable supervisor
• accounts receivable supervisor
• bank clerks supervisor
• billing supervisor
• bookkeeping supervisor
• claims adjusters supervisor
• collection supervisor
• credit supervisor
• payroll supervisor
• supervisor of accounting

All 44 job titles in the NOC index

accounting clerks supervisor, accounting section head, accounting supervisor, accounts payable analyst, accounts payable supervisor, accounts receivable supervisor, assessment clerks supervisor, assistant accountant, assistant bank accountant, assistant financial institution accountant - financial services, bank clerks supervisor, billing coordinator, billing supervisor, billing unit head, bookkeepers and accounting clerks supervisor, bookkeeping supervisor, budget supervisor, cash receipts supervisor, claims adjusters supervisor, claims service supervisor, clerks supervisor - bank or financial institution, collection clerks supervisor, collection supervisor, cost supervisor, credit and collection supervisor, credit clerks supervisor, credit service group leader, credit supervisor, customs brokerage clerks supervisor, financial accounting supervisor, financial control supervisor, merchandise clerks supervisor, pay and benefits supervisor, paymaster, payment processing unit supervisor, payroll clerk supervisor, payroll supervisor, petty cash supervisor, sales records supervisor, supervisor of accounting, tabulating supervisor, tabulation supervisor, tabulators supervisor, tollgate supervisor.

Main duties of NOC 12011

This group performs some or all of the following duties:

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Employment requirements

• Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
• Experience in the clerical occupation supervised is required.

Is NOC 12011 eligible for Express Entry?

Yes for the programs that need skilled work: TEER 2 is in the TEER 0 to 3 range IRCC accepts.

Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.

How much does NOC 12011 pay?

Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.

Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.

Similar NOC codes to compare

If your work leans toward one of these, read its duties too. The closest match is the one whose lead statement and main duties describe most of what you did.

Classified somewhere else

• Customer and information services supervisors: 62023 Customer and information services supervisors
• Financial advisors: 11102 Financial advisors
• Financial managers: 10010 Financial managers
• Other financial officers: 11109 Other financial officers

Same minor group (1201 Administrative and financial supervisors)

• 12010 Supervisors, general office and administrative support workers, TEER 2
• 12012 Supervisors, library, correspondence and related information workers, TEER 2
• 12013 Supervisors, supply chain, tracking and scheduling coordination occupations, TEER 2

Match my duties with AI

Using NOC 12011 duties on your resume

Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.

For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 12011 as you write.

• Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
• Use the job title your employer used, even if the NOC title is different.
• Keep immigration details such as your NOC code and permit type off the resume.

Turn my duties into a resume Free to start, no card.

Where this information comes from

Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.

Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.

Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.

Frequently asked questions

What is the NOC code for a accounts payable supervisor?

NOC 12011, Supervisors, finance and insurance office workers, a TEER 2 occupation in NOC 2021.

What TEER is NOC 12011?

TEER 2. Usually a college diploma, an apprenticeship of 2 or more years, or a supervisory role. The TEER is the second digit of the code. See all TEER categories.

Is NOC 12011 eligible for Express Entry?

Yes. As a TEER 2 occupation it counts as skilled work for the Federal Skilled Worker Program and the Canadian Experience Class. You still have to meet every other requirement, and your duties must match the NOC description.

Is NOC 12011 in an Express Entry category-based draw?

No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.

How much does NOC 12011 pay in Canada?

The Job Bank median across Canada is $34.73 an hour, with most wages between $22.51 and $51.28. Pay varies by province: see the table above.

Where is the official description?

On the Statistics Canada and ESDC NOC site: search 12011 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.

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More on NOC codes and Canadian resumes

• NOC Code Finder: Describe your duties and get your NOC 2021 code, TEER and Express Entry eligibility. Free.
• NOC Codes Canada: Full List: All 516 NOC 2021 codes with their TEER, duties and wages.
• TEER Categories Explained: What TEER 0 to 5 means, which count for Express Entry, and every job in each one.
• Express Entry Category Draws: NOC Codes: Every NOC code on the 2026 healthcare, STEM, trades, education and other lists.
• Canadian Resume Examples by Job: Real examples for cashiers, caregivers, trades, tech, students and more.
• Newcomer Resume Guide: Turn international experience into a resume Canadian employers understand.