National Occupational Classification, TEER 4
NOC 14202: Collection clerks
Collection clerks collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. Below are the main duties, all 17 job titles it covers, what it means for Express Entry and what it pays in each province.
Updated
- Official NOC 2021 data
- Job Bank wages
What is NOC 14202?
NOC 14202 is the code for collection clerks in the National Occupational Classification (NOC) 2021. Job titles in this group include bill collector, collection clerk, collection officer (except taxation) and collections investigation officer. It is a TEER 4 occupation (usually a high school diploma or several weeks of on-the-job training), so it does not count as skilled work for Express Entry. The Job Bank median wage across Canada is $28.20 an hour.
- NOC code
- 14202
- TEER
- 4: High school or several weeks of training
- Broad category
- Business, finance and administration occupations
- Express Entry
- Not skilled
- Category draws
- None
- Median wage
- $28.20 an hour
Job titles under NOC 14202
Collection clerks collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. They are employed by collection agencies, utility companies, department stores, loan companies, banks and credit unions, and by financial and licensing departments within governments.
Main job titles
- bill collector
- collection clerk
- collection officer (except taxation)
- collections investigation officer
- collector
- credit and collection clerk
- locator - collection
- skip tracer - collection
All 17 job titles in the NOC index
advertising collector, bill collector, claims collector, collection agent (except taxation), collection clerk, collection officer (except taxation), collections investigation officer, collector, credit and collection clerk, financial collector, inspector and bill collector - electric power company, inspector and bill collector - gas company, instalment collector, insurance premium collector, loan collector, locator - collection, skip tracer - collection.
Main duties of NOC 14202
This group performs some or all of the following duties:
- Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
- Resolve collection issues by making payment arrangements by telephone or visit to debtor
- Recommend further action or discontinuation of service in cases where payment is not forthcoming
- Trace and locate debtors, and may contact debtors' friends, neighbours, relatives and employers to obtain information
- Answer correspondence, prepare reports and maintain records and files related to collection work
- May work with on-line accounts and systems.
Employment requirements
- Completion of secondary school is required.
- A business college diploma may be required.
- A period of on-the-job training is often provided for collection clerks and collection officers.
- A collections licence issued by the province or territory of employment is usually required.
Additional information
- Progression to senior or supervisory positions is possible with experience.
Is NOC 14202 eligible for Express Entry?
Not for the main Express Entry programs, which need TEER 0, 1, 2 or 3 work. TEER 4 jobs can still lead to permanent residence through some provincial and other programs, so check each program's own list.
| Program or draw | NOC 14202 |
|---|---|
| Federal Skilled Worker Program | Does not count (TEER 4) |
| Canadian Experience Class | Does not count (TEER 4) |
| Federal Skilled Trades Program | Not a listed trade |
| Occupation category draws (2026) | Not on any occupation list |
| French-language proficiency (category draw) | Open to any occupation with NCLC 7 in French |
Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.
How much does NOC 14202 pay?
Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.
| Area | Low | Median | High |
|---|---|---|---|
| Canada | $17.25 | $28.20 | $37.91 |
| Newfoundland and Labrador | $23.01 | $26.03 | $29.98 |
| Nova Scotia | $20.16 | $24.50 | $32.93 |
| New Brunswick | $18.00 | $23.56 | $28.00 |
| Quebec | $21.64 | $32.29 | $40.51 |
| Ontario | $17.60 | $25.38 | $36.69 |
| Manitoba | $20.00 | $26.00 | $32.00 |
| Saskatchewan | $22.33 | $30.79 | $40.00 |
| Alberta | $20.94 | $26.32 | $36.82 |
| British Columbia | $23.08 | $30.00 | $32.82 |
Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.
Using NOC 14202 duties on your resume
Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.
For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 14202 as you write.
- Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
- Use the job title your employer used, even if the NOC title is different.
- Keep immigration details such as your NOC code and permit type off the resume.
Turn my duties into a resume Free to start, no card.
Where this information comes from
Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.
Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.
Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.
Frequently asked questions
What is the NOC code for a bill collector?
NOC 14202, Collection clerks, a TEER 4 occupation in NOC 2021.
What TEER is NOC 14202?
TEER 4. Usually a high school diploma or several weeks of on-the-job training. The TEER is the second digit of the code. See all TEER categories.
Is NOC 14202 eligible for Express Entry?
Not for the Federal Skilled Worker Program, the Canadian Experience Class or the Federal Skilled Trades Program, which need TEER 0 to 3 work. Some provincial nominee programs and other pathways accept TEER 4 jobs.
Is NOC 14202 in an Express Entry category-based draw?
No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.
How much does NOC 14202 pay in Canada?
The Job Bank median across Canada is $28.20 an hour, with most wages between $17.25 and $37.91. Pay varies by province: see the table above.
Where is the official description?
On the Statistics Canada and ESDC NOC site: search 14202 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.
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More on NOC codes and Canadian resumes
- NOC Code Finder: Describe your duties and get your NOC 2021 code, TEER and Express Entry eligibility. Free.
- NOC Codes Canada: Full List: All 516 NOC 2021 codes with their TEER, duties and wages.
- TEER Categories Explained: What TEER 0 to 5 means, which count for Express Entry, and every job in each one.
- Express Entry Category Draws: NOC Codes: Every NOC code on the 2026 healthcare, STEM, trades, education and other lists.
- Canadian Resume Examples by Job: Real examples for cashiers, caregivers, trades, tech, students and more.
- Newcomer Resume Guide: Turn international experience into a resume Canadian employers understand.