National Occupational Classification, TEER 4
NOC 14102: Personnel clerks
Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. Below are the main duties, all 12 job titles it covers, what it means for Express Entry and what it pays in each province.
Updated
- Official NOC 2021 data
- Job Bank wages
What is NOC 14102?
NOC 14102 is the code for personnel clerks in the National Occupational Classification (NOC) 2021. Job titles in this group include classification clerk - human resources, employment clerk, human resources assistant and human resources clerk. It is a TEER 4 occupation (usually a high school diploma or several weeks of on-the-job training), so it does not count as skilled work for Express Entry. The Job Bank median wage across Canada is $27.88 an hour.
- NOC code
- 14102
- TEER
- 4: High school or several weeks of training
- Broad category
- Business, finance and administration occupations
- Express Entry
- Not skilled
- Category draws
- None
- Median wage
- $27.88 an hour
Job titles under NOC 14102
Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.
Main job titles
- classification clerk - human resources
- employment clerk
- human resources assistant
- human resources clerk
- labour relations clerk
- personnel services clerk
- staffing clerk
- training clerk
All 12 job titles in the NOC index
classification clerk - human resources, employment clerk, human resources assistant, human resources clerk, human resources clerk - Canadian Armed Forces, identification clerk, labour relations clerk, personnel clerk, personnel services clerk, staffing assistant, staffing clerk, training clerk.
Main duties of NOC 14102
This group performs some or all of the following duties:
- Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
- Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
- Respond to telephone and written enquiries from staff and the general public regarding personnel matters
- Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
- Administer and score employment tests, such as keyboarding and proofreading tests
- Arrange for in-house and external training activities.
Employment requirements
- Completion of secondary school is usually required.
- Completion of college or other courses in personnel administration may be required.
- Some clerical experience may be required.
Additional information
- Progression to supervisory positions is possible with experience.
- Progression to officer level positions is possible with additional training and experience.
Is NOC 14102 eligible for Express Entry?
Not for the main Express Entry programs, which need TEER 0, 1, 2 or 3 work. TEER 4 jobs can still lead to permanent residence through some provincial and other programs, so check each program's own list.
| Program or draw | NOC 14102 |
|---|---|
| Federal Skilled Worker Program | Does not count (TEER 4) |
| Canadian Experience Class | Does not count (TEER 4) |
| Federal Skilled Trades Program | Not a listed trade |
| Occupation category draws (2026) | Not on any occupation list |
| French-language proficiency (category draw) | Open to any occupation with NCLC 7 in French |
Read how TEER categories work and the full list of NOC codes in each 2026 category draw. Category draws also need at least 12 months of full-time work (or the same amount part-time) in one listed occupation within the past 3 years.
How much does NOC 14102 pay?
Job Bank wages for this occupation, per hour. Low and high are, in most cases, the 10th and 90th percentiles, so 8 in 10 workers earn somewhere between them.
| Area | Low | Median | High |
|---|---|---|---|
| Canada | $21.75 | $27.88 | $38.46 |
| Newfoundland and Labrador | $23.59 | $27.00 | $45.05 |
| Prince Edward Island | $20.38 | $27.00 | $38.04 |
| Nova Scotia | $20.38 | $27.00 | $38.04 |
| New Brunswick | $25.00 | $25.13 | $38.04 |
| Quebec | $22.00 | $28.00 | $40.00 |
| Ontario | $19.00 | $27.78 | $40.49 |
| Manitoba | $21.83 | $25.00 | $30.26 |
| Saskatchewan | $21.00 | $23.85 | $30.09 |
| Alberta | $22.00 | $28.18 | $35.15 |
| British Columbia | $24.04 | $28.85 | $38.46 |
Source: Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025), data from 2023-2024 (Labour Force Survey). Wages for job offers in LMIA and provincial programs are compared with these figures, so check the current numbers on Job Bank before you rely on them.
Using NOC 14102 duties on your resume
Canadian resumes do not list NOC codes. Employers read your job titles, what you did and what came of it. The NOC duties are still a useful checklist: if you did these tasks, say so in your own words and add the numbers that prove it.
For Express Entry, the reference letter from your employer should describe the duties you really performed, in line with this lead statement and most of the main duties, without copying the NOC text word for word. The free reference letter generator checks your duties against NOC 14102 as you write.
- Start each bullet with a strong verb and end it with a result: how many, how often, how fast.
- Use the job title your employer used, even if the NOC title is different.
- Keep immigration details such as your NOC code and permit type off the resume.
Turn my duties into a resume Free to start, no card.
Where this information comes from
Occupation codes, titles and descriptions are adapted from Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0. This does not constitute an endorsement by Statistics Canada of this product.
Wages come from Job Bank, Employment and Social Development Canada (Job Bank 2025 wages, revised November 19, 2025). Contains information licensed under the Open Government Licence – Canada.
Express Entry rules come from Immigration, Refugees and Citizenship Canada (IRCC): the program pages for the Federal Skilled Worker Program, the Canadian Experience Class and the Federal Skilled Trades Program, and the category-based selection page as modified on June 22, 2026.
Frequently asked questions
What is the NOC code for a classification clerk - human resources?
NOC 14102, Personnel clerks, a TEER 4 occupation in NOC 2021.
What TEER is NOC 14102?
TEER 4. Usually a high school diploma or several weeks of on-the-job training. The TEER is the second digit of the code. See all TEER categories.
Is NOC 14102 eligible for Express Entry?
Not for the Federal Skilled Worker Program, the Canadian Experience Class or the Federal Skilled Trades Program, which need TEER 0 to 3 work. Some provincial nominee programs and other pathways accept TEER 4 jobs.
Is NOC 14102 in an Express Entry category-based draw?
No. It is not on any 2026 occupation list. The French-language proficiency category is open to any occupation if you reach NCLC 7 in French. See every category.
How much does NOC 14102 pay in Canada?
The Job Bank median across Canada is $27.88 an hour, with most wages between $21.75 and $38.46. Pay varies by province: see the table above.
Where is the official description?
On the Statistics Canada and ESDC NOC site: search 14102 in NOC 2021 Version 1.0. This page shows the same text, from the open data Statistics Canada publishes.
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CVMaple turns the work you did into a Canadian resume: the right format, strong bullets and the keywords Canadian applicant tracking systems look for.
More on NOC codes and Canadian resumes
- NOC Code Finder: Describe your duties and get your NOC 2021 code, TEER and Express Entry eligibility. Free.
- NOC Codes Canada: Full List: All 516 NOC 2021 codes with their TEER, duties and wages.
- TEER Categories Explained: What TEER 0 to 5 means, which count for Express Entry, and every job in each one.
- Express Entry Category Draws: NOC Codes: Every NOC code on the 2026 healthcare, STEM, trades, education and other lists.
- Canadian Resume Examples by Job: Real examples for cashiers, caregivers, trades, tech, students and more.
- Newcomer Resume Guide: Turn international experience into a resume Canadian employers understand.